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Managed Services

Fully Managed Technology Services

Centralized Services

  • Anti-Virus/Malware/EDR –  Delivers the defenses you need to protect, detect, and recover from known and unknown threats such as ransomware or malware.
  • Backup & Disaster Recovery – All critical data is backed up onsite and offsite and tested daily for usability. Retention time, recovery time, and recovery points can be customized for your business needs.
  • Business Email – We are partnered with all major enterprise email providers and require all users enroll in biometric multi-factor authentication.  
  • Scheduled Updates – Device and application updates are done outside of business hours with sandbox testing to give employees access when they need it.
  • Managed Remediation – Managed Remediation restores operations to normalcy after detection and strengthens infrastructure to help prevent future crises.
  • SOC & SIEM – With our security operations center we’re continuously monitoring, detecting, and remediating threats to keep you secure.

Help Desk

  • Help desk – Unlimited Remote and On-site Support 
  • Rapid Response – Less than one-hour response time during business hours. Don’t get stuck waiting on support.

Planning and Training

  • Dedicated Secure State IT Consultant – Time focused on the business relationship instead of technical. Implementing business goals and leveraging technology reach them.
  • Tabletops –  Tabletop tests involve working through different scenarios and evaluating performance. They are not pass or fail but about questions we ask ourselves to see what we’re doing, what we’re not doing, and where those gaps may exist or where we can mature further.
  • User Training – Many companies lack the user education that is needed to help employees mitigate more complex threats such as social engineering, phishing, and business Email Compromise (BEC). At Secure State IT we believe users are our first line of defense and train them to be a “human firewall”.

Configuration Compliance

  • Center For Internet Security Implementation Groups – CIS Controls are a recommended set of actions for cyber defense backed by the Department of Homeland Security that provide specific and actionable ways to stop today’s most pervasive and dangerous attacks. Secure State IT works with your business to determine how to apply these controls. These controls include MFA, biometric, SSO, and much more. 
  • Customized best practices – Developed over time by working with you and determining what works for your business and what does not.